Firm Profile
We are committed to forming close partnerships with our clients. This way we can understand your unique situation and customise the assistance we provide to suit your needs. Our commitment to excellence is evident in the hardworking nature of our staff, and the exceptional service we offer.
Established in 1966 and on the same premises since 1972 our business has grown to service predominantly family owned enterprises.
Using state of the art systems we deliver premium quality services and advice from friendly qualified personal that are easily accessible.
Our unique partnership with financial planners, Professional Investment Services and lawyers Willis Simmonds, provides our clients with a suite of professional services needed to attend to your financial situation.
Service guarantee
Bruce Edmunds & Associates Pty Ltd are Certified Practising Accountants with a proud history of service to our clients.
Our firm is committed to best practice and provision of consistently high quality service. To this end our firm provides a guarantee to our clients as to service levels they should expect every time they deal with us.
Our guarantee:
- All work is performed or overseen by a Certified Practising Accountant
- Work is prepared in accordance with professional standards
- Work will comply with legislative requirements
- Our qualified accountants will maintain a sufficient level of education to ensure our quality standards are maintained
- With time demands placed on accountants it can be difficult to meet delivery expectations. We commit to keep clients fully informed of likely delivery times. Where promised timeframes cannot be met we will communicate with the client and seek an achievable time scale
- Work will be prepared in the most efficient manner
- Clients will always be advised of the optimum methods and systems to minimize cost and promote efficient work practices
- We will return phone calls within 24 hours
- We will advise you of occasions where fees will be charged
- We will provide you with a breakdown of fees on request
Where a client considers that we have failed to meet expectations, we will make every effort to ensure that they receive an outcome satisfactory to both parties.
Mission Statement
We pledge to provide a comprehensive range of first class financial services that enables, empowers and educates our clients so they can achieve their own financial and personal goals.
We commit to building client relationships that guarantee understanding of circumstances and needs.
We aim to build a profitable and professionally ethical enterprise based on honesty, integrity and loyalty using best practice systems to deliver accurate and useful outcomes in an efficient and effective manner.
For our team we strive to provide a friendly and professional working environment that recognises contribution and encourages professional development.
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Liability limited by a scheme approved under Professional Standards Legislation